Working with The Other Ones Foundation is an excellent way to give back to your community and advance a career in social services. We offer all employees competitive wages and benefits. See job opportunities below for more information.
Director of Staff Support and Training
The Other Ones Foundation is a homelessness service nonprofit that offers extremely low barrier employment to people experiencing homelessness. We’re looking for an experienced professional with a background in personnel management and advocacy. Our organization employs approximately 30 people and is growing rapidly. The right candidate will be responsible for implementing and overseeing the implementation of hiring, management and staff support strategies throughout the organization. These practices may need to be developed and should align with organizational values, best practices in the field of Human Resources and should be in compliance with federal, state, and in-house regulatory requirements and procedures. Additional responsibilities will include ombudsman type staff-support as well as various staff training activities.
- Implement, supplement and refine employee relations policies to help increase employees’ job satisfaction
- Implement, supplement and refine procedures and practices for hiring new employees and managing our staff
- Establish an orientation procedure for onboarding new hires and training them to meet the needs of the company
- Communicate with employees about compensation, benefits and other facets of their employment
- Respond to questions or complaints from employees in a timely fashion
- Manage all other HR department personnel
- Drive and advocate for a supportive company culture
- Running bi-weekly payroll and taking full ownership of payroll component within HR system, with initial assistance from CFO
- Contribute to the development of standardized and sustainable practices throughout the organization, in collaboration with other leadership staff
Qualifications and Skills:
- Bachelor’s Degree in Human Resources or equivalent professional experience.
- Strong understanding of the interviewing process, benefits administration, training and other HR functions
- Professional in Human Resource certification preferred
- Experience in Zenefits preferred, but not required. (Refining and growing our organizational ability to utilize this system and gain valuable insight from it is a critical part of this position.)
- Excellent communication, leadership and planning skills
- Able to work collaboratively with a team and foster a healthy work culture.
Job Type: Full-Time
40 hours a week as the organization grows
Starting salary range will be from $47500- $55000 per year depending on experience. We are a rapidly growing organization with a culturally critical mission — the HR Director will be have professional growth opportunities.
- One primary location, occasional potential need to be at our satellite office
We are looking for consistency, and are happy to work with potential candidates to find the schedule that works best for them AND our team.
Typical Office Hours: 9am-5pm
All clients, staff and visitors are required to wear a mask. TOOF intends to continue this as long as the CDC guidelines recommend masks as best practice. Safety of our staff and clients is a primary concern for our organization.
case manager - esperanza community
Under the direction of the Director of Supportive Services, the Case Manager offers social services to
individuals experiencing homelessness who live at the Esperanza Community. The Case Manager will be part
of the Supportive Services frontline staff addressing the community buildout efforts at the Esperanza
Community. The individuals served may also be living with severe mental health challenges and may also have
co-occurring substance use disorder and/or chronic health conditions. Services delivered will utilize person
centered care with a strengths-based, trauma responsive, and harm-reduction perspective.
The supportive services program offered by The Other Ones Foundation has a strong focus on accessing
resources, focusing on housing, and moving forward towards goals relating to ending a person’s homeless
situation. Individuals served will be racially and culturally diverse. Goals will be based on an individual’s
preferences and abilities.
To apply, email resume to firstname.lastname@example.org
CASE MANAGER’S RESPONSIBILITIES:
• Proactively engage residents during the agency’s efforts to establish a robust transitional community at
Esperanza through community building, outreach, and participating in the development of a community
where residents feel integrated and empowered;
• Identify, interact, and establish rapport with residents in order to prepare residents to move towards non-
congregant emergency shelter living;
• Complete intakes and orientations with new Esperanza Community residents;
• Intercede during any expressed challenges or grievances from residents relating to community buildout;
• Maintain a diverse caseload, assess and evaluate client strengths, needs, & challenges, work to connect
clients with available services, and document case notes in client files;
• Implement skills necessary to assist an individual to manage their own challenges;
• Assist with securing income or applying for SSI/SSDI based on the SOAR model;
• Help navigate housing resources and offer support for resolving potential barriers to securing housing;
• Work closely with clients for vital record procurement, transportation support, and any other needs
identified between Case Manager and client;
• Collaborate with community partners and collateral service providers for referrals and warm handoffs;
• Provide weekly office hours for walk-in services, triage, and brief interventions;
• Participate and attend 1-on-1 supervision, team meetings, and case staffings.
CASE MANAGER REQUIREMENTS:
• Experience with working with individuals that are experiencing homelessness;
• Familiarity of the nuanced sub-culture shared by people experiencing homelessness;
• Able to promote a culture that encourages low barrier access for services;
• Excellent written and verbal communication skills;
• Well-organized and apt in problem-solving;
• CPR certified or CPR certificate completion within 3 months of being hired;
• Complete Mental Health First Aid training within 3 months of being hired;
• Willingness to uphold The Other Ones Foundation’s philosophy, mission, & vision;
• Must demonstrate a high level of intercultural competence, an understanding of the diverse identities
and cultures of people experiencing homelessness, and in developing and supporting inclusive
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
Work is generally performed in an indoor environment, although situations arise where client contact may be
done outdoors. The Other Ones Foundation offers essential services to people experiencing homelessness.
During COVID19, services will be continued to be provided in-person. All TOOF staff are required to follow
recommendations of the CDC.
Full-time 40 hours a week; Monday-Friday, 8:00am-5:00pm, with flexibility.
Graduated from an accredited college or university with a Bachelor’s in Social Work or related social services
Valid Class C Driver’s License
SALARY AND BENEFITS
$42,500 yearly salary
Healthcare and dental insurance options available
Generous holiday, vacation, and sick leave
deputy director of safety and security
The Other Ones Foundation is a nonprofit that offers humanitarian aid, case management, and
extremely low barrier work opportunities to people experiencing homelessness. We create powerful
pathways to experience an engaged community. The Deputy Director of Safety and Security will
report to the Director of Safety and Security and will assist in department oversight. Additionally, the
Deputy Director of Safety and Security will provide patrolling security services ensuring that all
residents, staff, and property at the Esperanza Community are protected. Services will be provided
based on traditional community-policing principals utilizing person centered, strengths-based, trauma
informed, and a harm-reduction perspective. This position requires shiftwork (days, overnights,
weekends, and holidays).
To apply, send resume to email@example.com
Assist the Director in overall program planning, administrative management and supervision of the
agency Safety and Security team.
Assist the Director in the Implementation of new programs, enhance policy and procedure based
on agency needs and the strategic plan.
Maintain knowledge of program priorities and consult and communicate with the Director on
Assist the Director in the implementation of the Emergency Preparedness manual for Esperanza
Community and assist in team training, oversight, and understanding.
Assist in the oversight / monitoring of the security cameras and emergency preparedness
Assist in the completion and document management of maintenance of incident reports, health and
safety checks, emergency preparedness drills, wellness checks, fire extinguisher checks and timely
entry of all required data to complete required agency and funder reports. Assist the Director in the
preparation of monitoring reports required by funders prior to required due dates.
Work closely with the Director and Program staff to prioritize their activities and establish
performance objectives to include but not limited to taking complaints and grievances from
residents, responding to medical emergencies, controlling access to enter and exit grounds,
maintaining a current census of residents, mediating conflicts between residents in a
communication based, nonviolent, trauma informed approach.
Assist the Director in the identification of partnership and community resources. The Deputy
Director must be willing and available to serve on community task forces and committees as
Contribute to the development of standardized and sustainable practices throughout the
organization, in collaboration with the Director and other leadership staff.
Security patrol operations using the principals of community policing: Community relations with
residents to build trust, Pro-active problem solving by linking residents to applicable services, and
the proactive approach to identify issues and help facilitate effective responses.
Engage the community residents in a compassionate, empathic manner being mindful of mental
health / intellectual and developmental disabilities and substance abuse disorders – all the while
being mindful of the safety and security of the persons, staff, and property.
Perform shiftwork community patrol operations and serve as the senior member of community
Perform other related duties as assigned.
The applicant MAY BE required to be armed during working hours.
This position will require supervision and training of staff, students and volunteers needed to operate and
maintain Safety and Security in TOOF communities. All supervisors are expected to utilize a coaching
model to provide a healthy and supportive work environment for staff. This includes adequate training,
regularly scheduled supervision meetings and ongoing coaching to enhance job performance and
encourage professional development.
Models and encourages practices and strategies that align with organizational mission and values.
Assist the Director in maintaining CSO staff by helping recruit, select, orienting, and training
employees and by developing personal growth opportunities.
Accomplishes staff job results by coaching, counseling, and implementing positive improvement
plans with employees. Assist the Director in the planning, monitoring, and appraisal of CSO job
Maintains safe and healthy work environment by establishing and enforcing organization standards
and adhering to legal regulations.
Assist the Director in the completion of security operations by developing schedules, assigning and
monitoring work, gathering resources, implementing accountability standards, resolving operations
problems, maintaining reference manuals, and implementing new procedures.
Provides quality service by enforcing quality and service standards.
Qualifications and Skills
Current or retired Police or Peace Officer status and/or senior executive level security history.
The applicant must have a STRONG supervisory background.
Ability to multi-task and complete assignments that sometimes occur in a stressful environment.
Strong verbal, written and interpersonal communication skills.
Experience and knowledge of community policing tactics.
Minimum of 2 years’ experience in a supervisory or management position.
Competent technology skills, including experience with Microsoft Office (Word, Excel, etc).
Proficiency in motivating others and problem solving.
Ability to work collaboratively with coworkers and external partners.
Ability to deliver services to a culturally and ethnically diverse population.
The applicant MUST HAVE strong communication skills.
The applicant MUST HAVE the ability to facilitate conflict resolution.
The applicant MUST HAVE the innate trait to feel compassion & empathy for the residents he/she
The applicant must have handgun proficiency, training, and licensing (as applicable).
The applicant must have a STRONG mental health and social service background either in a law
enforcement or security setting.